Instructional Designer
Location: Franklin, Tennessee, United States
Company: HCA Healthcare
Job Type: Full-time
Posted: Feb 4, 2026
Application deadline: Apr 12, 2026
Source: ZipRecruiter
This is OUR story... and YOUR next chapterAt HCA Healthcare, our Digital Transformation and Innovation (DT&I) team is redefining what’s possible inpatient care. By leveraging the power of artificial intelligence, automation, and digital technologies, DT&I is helping drive meaningful improvements in clinical outcomes, reduce manual workload, and expand the reach of our care teams. If you're passionate about using technology to improve human life, this is where your work truly mattersWhat you will accomplish in this role
The Instructional Designer serves in a development/design capacity for the creation of educational deliverables. This position requires an understanding of adult learning principles, needs analysis, course development, graphic design principles and training program implementation. The Instructional Designer develops content with a focus on maintainability and continuous improvement, ensuring deliverables are accurate, engaging, and easy to update.
Major Responsibilities:
The Instructional Designer II has experience creating online courses and static deliverables from the point of inception through delivery, including instructional graphic design skills.
The Instructional Designer II has primary responsibility for the development of training modules and other educational materials both web-based and static. The Designer will be responsible for developing content and ensuring that the deliverables meet the needs of the end users. Deliverables should be designed with foresight for frequent updates and structured to follow established templates and standards to streamline long-term maintenance. In collaboration with project leadership the Instructional Designer creates and maintains educational content.
The following are competencies and expectations for the role at an intermediate level:
•written and oral communication skills •design and development of asynchronous online courses
•standard course authoring tools
•needs assessment
•adult learning principles
•project management
•graphic design
•knowledge of LMS delivery platform
Duties may also include collaborating with peers in any combination of the following:
•Design, develop and update innovative, learner-focused deliverables that integrate adult learning principles and may incorporate new tools or approaches to elevate outcomes and engagement. collaborate on process improvements and revision of standards/templates
•Consult with business owners to determine best solution to fit targets for time, quality and requirements fulfillment. At the deliverable level, asks clarifying questions of subject matter experts and stakeholders to ensure accuracy, flow, and usability of materials.
•Intermediate proficiency with standards and technology for QA. Conduct thorough quality assurance reviews, proactively testing for functionality, usability, and accessibility, and integrate evaluation/learner feedback into updates.
•Communicate project status within the department, with other department representatives, and with higher organizational levels; provide formal status reporting on a periodic basis to management staff as requested.
- Contribute to intra-departmental teams.
•Review course evaluations to ensure continuous improvement of training materials and program. Coordinate with senior staff to implement course revision plans to improve outcomes.
•Demonstrate professionalism and alignment with HCA’s mission, values, and Code of Conduct; represent DT&I positively in cross-team initiatives and stakeholder engagement.
•Communicate clearly in writing and speaking, avoiding filler words, and adapting tone and style to meet the needs of diverse audiences.
•Seek, accept, and apply feedback constructively; adapt quickly to change; recommend new tools or approaches that enhance efficiency and outcomes.
Education & Experience:
- Bachelor's degree in Instructional Design, Communications, Graphic Design, Marketing or Education required, Master's degree preferred
- 3+ years of experience in Instructional Design, Graphic Design, Audio/Video Editing or Learning Development required
- 3+ years of experience in Microsoft Office Suite, specifically PowerPoint and Word required
- 3+ years of experience in Articulate Storyline, Adobe Captivate, Camtasia or other eLearning authoring tool required
- Position located in Nashville, TN
At HCA Healthcare, we are committed to fostering a culture of growth that allows you to build the career of a lifetime. We encourage you to apply for our Instructional Designer today. We review all applications promptly, and qualified candidates will be contacted to continue the process. Join us!
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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