HVAC Dispatcher / Customer Service Rep

Location: Salisbury, Maryland, United States

Company: Johnson Sewer and Drain Contractors

Job Type: Full-time, Hourly

Salary: $19 - $24 /hr

Posted: Feb 11, 2026

Application deadline: Apr 12, 2026

Source: ZipRecruiter

Full-TimeSoftwareInsuranceCustomer ServiceCommunicationExcelSEMCRMData EntryFast-PacedHealth InsuranceDispatcherCustomer Service Representative

Customer Service Representative / Dispatcher

Job Description:

U.S. Heating & Air is looking for a motivated and personable Customer Service Representative and Dispatcher to support their mature and growing company.

If job security, top pay, excellent benefits, and career advancement representing a well-known national brand are what you're looking for, U.S. Heating & Air is the company for you. We are a family-owned company serving all of the Delmarva Peninsula and take pride in being a great place to work, providing excellent pay with top benefits.

We are looking to hire an engaging and motivated individual immediately for this position. Previous call center/dispatcher experience is required. Other applications will be rejected. Bilingual skills a plus, but not required. This is a full-time customer service position at U.S. Heating & Air's Call Center during the hours of 8:00AM-4:30PM. After hours emergency call taking rotation is possible.

Key Responsibilities:

  • Be the first point of contact with our customers and field technicians
  • Obtain key information from the customer while expressing empathy, a sense of urgency and confidence that they called the right company, and that we will solve their HVAC-related problems.
  • Data entry, including customer contact information and relevant details concerning their HVAC problems and entering information into our CRM software.
  • Schedule a service call based on customer’s availability and convenience.
  • Discuss additional services and products we have available that may be helpful.
  • Be a trusted informational resource for U.S. Heating & Air customers.

Position Requirements:

  • Strong customer service focus
  • Prior call center/dispatching/customer service experience is required
  • Able to work in a fast-paced environment
  • Excellent oral and written communication skills and is able to engage with the customer
  • A strong working knowledge of computers, and ability to easily grasp using customer management software, email, and productivity applications like Microsoft Word and Excel
  • Self-starter who is organized and thorough with attention to detail
  • Bilingual skills are a plus

Compensation

  • $19.00 hourly +bonuses

Benefits

  • Tuition Reimbursement
  • Weekly Pay
  • Bonuses
  • Paid Vacation Days after 90 days
  • Health Insurance available after 90 days, including Dental and Vision
  • HSA available
  • Life Insurance available
  • 401K with 4% employer matching after 1 year
  • Special company-paid events and outings

More Jobs Like This

Freight/Receiving

The Home Depot

Salisbury, MD

Posted: Feb 11, 2026

Associates in Freight/ Receiving positions ensure the store is stocked and ready for business every day. They load and unload trucks, move material from the receiving area throughout the store, may operate forklifts and may perform critical function Receiving, Freight, Retail, Transportation

UPS - Package Delivery Driver $16-$35/hr

UPS

Salisbury, MD

Posted: Feb 11, 2026

No experience requited, hiring immediately, appy now.UPS is accepting applications for full-time Combination Package Delivery Drivers. This is a physical, fast-paced, outdoor position that involves continual lifting, lowering and carrying packages that typically weigh 25 - 35 lbs. and may weigh up to 70 lbs. A DOT physical exam is required. Package Delivery Drivers must have excellent customer contact and driving skills. Some UPS facilities may require the ability to drive a delivery vehicle with a standard (manual) transmission. Qualified applicants must have a valid driver’s license issued i

Night Auditor

Residence Inn by Marriott Salisbury

Salisbury, MD

Posted: Feb 11, 2026

Residence Inn by Marriott Salisbury, MD Pay Range This range is provided by Residence Inn by Marriott Salisbury, MD. Your actual pay will be based on your skills and experience talk with your recruiter to learn more. Base Pay Range $16.00/hr - $17.00/hr Opportunity: Night Auditor Balance revenue and settle accounts nightly, maintain files, and reset the system for the next day of operations while performing Guest Service Agent tasks and duties. Your Growth Path Front Office Supervisor / Accounts Payable or Receivable Clerk Front Office Manager. Your Focus Perform bookkeeping activities, such a

CSR WAREHOUSE II - SSC

Mohawk Industries Inc

Salisbury, MD

Posted: Feb 11, 2026

CSR Warehouse II - SSC Join the largest manufacturer of tile and natural stone in the United States and watch your career stand out with Dal-Tile, a subsidiary of Mohawk Industries. Our close-knit team of dedicated professionals has made us the success we are today. In exchange for their hard work, we support our people with a family-friendly work environment, a commitment to promoting from within, unique benefits that go beyond just medical and dental, and a belief that every employee deserves a productive life outside of work. If this sounds outstanding to you, take the first step forward an

Seasonal Package Delivery Driver

UPS

Salisbury, MD

Posted: Feb 11, 2026

**Job Description:** **Position Overview:** UPS is seeking reliable and customer-focused individuals to join our team as Seasonal Package Delivery Drivers. In this role, you will be responsible for delivering packages efficiently and on time during our peak holiday season. Full-time and part-time positions are available, offering you flexibility while contributing to a fast-paced and dynamic environment. **Key Responsibilities:** - **Package Delivery:** Deliver packages to residential and commercial locations along a designated route, ensuring timely and accurate deliveries. - **Vehicle Operat

Walgreens - Customer Service Associate $16-$35/hr

Walgreens

Salisbury, MD

Posted: Feb 11, 2026

No experience requited, hiring immediately, appy now.As a Customer Service Associate, you are the face of Walgreens – the person who helps fulfill our mission of making people's lives a little easier. Along with providing friendly, courteous and efficient service to our customers, Customer Service Associate are also responsible for everything from cash register operations and customer service to merchandising, store inventory and maintaining store signage and displays. It's a great introduction to the Walgreens organization, with opportunities to excel in this position for years to come or exp

Onsite Customer Service Specialist Growth & Benefits

West Shore

Salisbury, MD

Posted: Feb 11, 2026

A leading home improvement company is seeking a Customer Service Specialist in Salisbury, MD. The role involves handling customer interactions and ensuring satisfaction with services offered. Responsibilities include responding to inquiries, managing service-related issues, and maintaining customer relationships. Ideal candidates will demonstrate a strong customer service background and independent work ethic. This position offers competitive compensation and a range of employee benefits, aiming to foster a supportive work culture. #J-18808-Ljbffr

Caregiver (Part-Time)

Visiting Angels Living Assistance Services

Salisbury, MD

Posted: Feb 11, 2026

[Patient Care / Health Aide] - 2108 Kohler Memorial Dr #70 - As a Caregiver youll: Assist individuals with a range of daily activities beyond personal care; Offer emotional support and companionship; Help individuals with tasks such as bathing, shampooing, combing hair, brushing teeth, shaving, and dressing; Do laundry, change bed linens, tidy up living spaces, and ensure that common areas are organized and free from hazards; Plan nutritious meals based on clients' dietary needs and preferences; Help clients adhere to their prescribed medication schedules by providing timely reminders, ensurin

Dunkin Cashier I - PT #481

TravelCenters of America

Breezewood, Pennsylvania

$14 - $16

Posted: Feb 11, 2026

There’s never been a better time to join TravelCenters of America! For more than 50 years, millions of professional truck drivers and motorists have called our travel centers home, depending on us daily for fuel, food, truck maintenance and essential services. Driven by a passionate team, TA is focused on growing its network of travel centers, implementing cutting edge technology and embarking on innovative alternative energy and sustainability initiatives. From our locations across the country, to our corporate headquarters in Westlake, Ohio, every team member is a stakeholder in TA’s succe

COOK (PART TIME)

CulinArt Sector

Jenkintown, Pennsylvania

Posted: Feb 11, 2026

• We are hiring immediately for part time COOK positions. • Location: Manor College - 700 Fox Chase Road, Jenkintown, PA 19046 Note: online applications accepted only. • Schedule: Part time schedule. Monday - Friday, 2:30 pm - 7:15 pm. More details upon interview. • Requirement: No experience is necessary. Willing to train! • Internal Employee Referral Bonus Available • Pay Range: $16.00 per hour to $21.00 per hour. We Make Applying Easy! Want to apply to this job via text messaging? Text JOB to 75000 and search requisition ID number 1506278. The advertised program is a conversational recrui

Security Site Supervisor Dadeland

Allied Universal

Hialeah, Florida

Posted: Feb 11, 2026

Overview Company Overview: Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. Job Description Now Hiring Security Site Supervisor to work in the areas of Dadeland, FL! As a Security Site Supervisor, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, Healthcare, Educatio

Senior Construction Project Manager

Energy Systems Group

Linthicum Heights, Maryland

Posted: Feb 11, 2026

ENERGY SYSTEMS GROUP is looking for a Senior Project Manager to join our Public Sector East Region team located in Mid-Atlantic. This position is virtual. Frequent travel of 50-75%, including overnight travel dependent on project(s) location is required. The Senior Project Manager is responsible for coordinating all aspects of project execution, assisting in developing responses to Requests for Proposals (RFPs) and initial energy audits, ensuring a smooth transition from the sales and development effort to the design phase, continuing to the installation and on-going service phases of the com